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4 HR Software Trends to Look For in 2018


It’s hard to believe, but there are only a few weeks left in 2017. For the human resources industry, this past year has been a memorable one with numerous changes to regulations and new trends that have altered how companies approach this important area.

While HR as a whole is an extremely dynamic industry, one aspect in particular has seen significant growth over the last few years and seems poised for even more in 2018 – HR software. What was once looked at with concern, HR software and technology are now considered musts for companies of all sizes. Even small businesses have options when it comes to implementing software to help make HR easier than ever before.

With 2018 just around the corner, there are a few exciting HR software trends business and HR leaders should keep their eyes on. These trends could prove to be opportunities that can help businesses grow and differentiate from their competitors. Here are four HR trends to look for in 2018.


Companies and employees alike have made learning and development a priority over the last few years. L&D is now seen as one of the most important parts of the recruiting process – meaning potential candidates want to work for companies that focus on employee development.

While traditional learning and development practices are still important for businesses, e-learning has grown in importance and use over the last several years. With more and more companies adopting software that focuses on employee development, 2018 appears to be the year where e-learning software comes to the forefront of HR.

The demand for personalized HR and on-demand training from employees has led to employers addressing these concerns through software. These programs can be accessed by employees from anywhere and on any device. Easy accessibility and personalized programs help ensure employees take advantage of these tools and increase overall participation.

This type of software can also be applied to the onboarding process. This ensures each employee has their own unique experience that also sets up every employee for success in their new roles.


Choosing which benefits to have can be a stressful process for employees. Whether it’s a new hire selecting their benefits for the first time, or the entire workforce during open enrollment season, electing benefits can be a trying, yet incredibly important, process.

To help employees feel more comfortable and informed with their benefit elections, companies have started to use HR software to make the benefits experience simpler than ever before (for both employees AND employers).

Two of the biggest complaints employees have when it comes to benefits is lack of communication, and being unsure where and how to find information about the benefits being offered. Both of these concerns can be address through HR software, which is why more and more businesses are moving in this direction. 


Companies have made strides in recent years to ensure better communication and transparency within departments. But as 2018 approaches, employees and employers want this to be the case throughout the entire organization.

We have already seen the accelerated growth around business communications technology, with companies like Slack growing rapidly almost overnight. As the demand for better inter-department communication grows, more and more companies will look to adopt software to make this goal a reality.

While this type of software sounds like it would only apply to large organizations, small businesses stand to benefit from adopting these tools. With most software being fairly priced, all companies can implement communication software that can help with business growth.


Of all the areas of HR that stand to benefit from software, recruiting might have the most to gain. We have written before how hard talent acquisition is today as job seekers have gained the upper hand in the recruiting process. As companies of all sizes look for ways to become more productive with their recruitment efforts, investing in and implementing recruiting software is becoming more popular.

This is especially true when it comes to automating certain parts of the recruiting process that cost recruiters (and businesses) time and productivity. For example, companies who invest in applicant tracking systems (ATS) are 40% more productive than those without one. This is because an ATS helps automate various parts of the recruiting process, freeing up recruiters to spend more time attracting and hiring top talent.

An exciting trend within the recruitment software space is that small businesses are now being able to gain access to this technology. This is helping smaller companies better compete with larger organizations. This should only help the continued growth of recruiting software adoption.


It’s a really exciting time for those who operate in the HR software space. With businesses looking to software to help solve their HR needs, the growth within the industry is staggering. Adopting the right HR software that can consolidate as many features and services as possible within one place simplifies HR, which enables business leaders to focus more on growing their company. This allows a business to differentiate from their competitors and gain an all-important competitive advantage. For this reason, HR software is only growing in importance.

Want to learn more about PEOs? Check out our eBook, How Well Do You Know PEO? This eBook provides an overview of the PEO industry as well as helpful information for brokers and employers!​

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