National Retailer Growing Too Fast

Dan Sheridan, President
Keeping Promises Since 2007

EXTENSIS IN ACTION: SEE HOW WE CAN HELP YOU CREATE RESULTS View All
  • Challenge
  • Extensis Solution
  • Result

Challenge

National Retailer Growing Too Fast

Specialty Retailers: National Retailer Growing Too Fast

A rapidly growing retailer headquartered in New York had expanded into seven states over the previous 18 months. The company lacked a common platform to manage their remote employees, so everything was done by phone, email or fax. This inefficiency was compounded by the time the company was spending trying to learn the HR regulations for each state. They were also having trouble recruiting and hiring new talent from their New York location and needed a benefit solution that met the local market needs of their stores.

Extensis Solution

National Retailer Growing Too Fast

Specialty Retailers: National Retailer Growing Too Fast

After assessing the operations across all seven states, Extensis implemented HRCloud, an HRIS solution that enables all locations to be on the same platform and includes manager and employee self-service functionality. Extensis assigned an HR and Risk Services team to support the opening of new locations. Extensis also built a scalable model to simplify the recruiting, hiring and onboarding process to ensure the appropriate staffing and timely opening of new stores. To bolster recruitment efforts and retain current employees, Extensis implemented a simplified benefit solution with a national carrier with a robust suite of plans and thoughtful contribution strategies.

Result

National Retailer Growing Too Fast

Specialty Retailers: National Retailer Growing Too Fast

The scalable solutions Extensis provided gave the retailer's leadership team peace of mind knowing they are compliant at the state and federal levels – especially during periods of rapid growth. The HRIS platform allows them to manage multi-state and multi-location employees from their headquarters in New York. The strategic staffing and learning and development plans help the retailer recruit and retain top talent, and employees are pleased with their new benefit program that offers the right solution for all locations.

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