Keeping Promises Since
Rising healthcare premiums, an internal company human resources department departure, and getting lost in the shuffle of a major outsourced HR provider burdened the COO of a 100-year-old, medium-sized business with finding the ideal cost-effective, long-term solution for their family-owned organization.
White Plains, NY-based Wallauer Paint & Design has been in business for 99 years, spanning five generations of family ownership. With 120 employees across 16 locations, Wallauer’s is a thriving medium-sized business with human resources needs that have evolved alongside a century of changing legislation and business best practices.
The company had been using a large, well-known outsourced human resources provider for their payroll, healthcare and benefits administration. However, as healthcare costs began to balloon for both employer and employees, the company sought a more cost-effective solution.
Additionally, Wallauer’s relied on a single in-house HR administrator to liaison with their third-party payroll/benefits partner. When that person left the company, the responsibility to not only solve the rising healthcare costs challenge but to find a new HR administrator fell squarely on the shoulders of the company COO.
Wallauer’s had three crucial needs:
After discussing their multi-faceted challenge with Extensis, our team of HR and benefits experts developed a solution that would tackle their most pressing needs first.
An Extensis recruiter identified and interviewed a series of qualified and interested applicants for Wallauer’s in-house Human Resources/Payroll coordinator position, helping Wallauer’s to hire an ideal candidate who would become a valuable asset during the upcoming transitions.
Next, by assessing the company’s healthcare cost and benefits, Extensis was able to offer a healthcare package that reduced costs to staff members, lowered Wallauer’s premiums and eventually led to the company’s ability to extend coverage to more employees.
Transitioning away from their former payroll/HR provider was a seamless experience, as the Extensis team established clear timelines and outlined explicit needs for documents and other information. The Extensis team trained Wallauer’s HR coordinator on our enterprise-level human resource information system (HRIS), which in turn offered a level of convenience and information access that was previously unavailable.
The company’s new HR/Payroll Coordinator summed up Extensis’ technology offerings by saying, “I have worked on many payroll and HR systems, so I asked a lot of tough questions to the Extensis team. Not only does the system conform to exactly what I need it to do, but storing all HR, payroll and recruiting information digitally instead of in a filing cabinet saves hours of time digging through paperwork.”
Within a few months, the leadership team at Wallauer’s could see Extensis solutions were an effective fit for their needs. Not only were they able to achieve cost savings, Extensis became a personalized, single point of contact to assist with every aspect of human resources administration.