Keeping Promises Since
A well-known New York-based fashion design firm had relied on a PEO for nearly two decades. The PEO’s fees were low and the firm was relatively happy with the service provided. However, there were some challenges, including four decision makers, paper processes and no employee self-service, and a tax restart of more than $300K. Additionally, the PEO did not send an HR professional to assist with benefit and payroll questions, they sent an account manager.
Extensis saw several opportunities to simplify HR for the fashion design firm. To start, Extensis introduced their HRIS platform, HRCloud. This user-friendly employee and manager self-service tool streamlined HR and moved it online – eliminating the need for paper processes. Extensis also covered the firm’s tax restart over the course of three years. In exchange, the firm agreed to a three-year rate locked client service agreement. Additionally, Extensis assigned a dedicated HR Manager to assist with all benefit and payroll matters. For the first six months, the HR Manager visited weekly to answer employee questions and teach employees where they could find answers for themselves on the HRIS portal.
Extensis’ cost-contained solutions simplified HR while improving service by providing a dedicated HR expert to assist with benefit and payroll questions. It also delivered the firm an ROI of nearly $500K over two years. They have now been an Extensis client for three years. When they purchased another company, they brought them onboard to the Extensis platform so that they could enjoy the benefits of the PEO model.